Exchange and Return Policy

The customer has the possibility to exchange or refund the value of the purchased product within 14 calendar days, in accordance with the Law of the Republic of Moldova No. 105-XV from 13.03.2003 "On Consumer Protection", provided that the product has not been tampered with by unauthorized persons and has no physical damage: scratches, mechanical impacts, electrical accidents, or signs of wear. Otherwise, the product cannot be returned or exchanged. The product must be in its original packaging, with all accessories, documents, and without any signs of use or physical defects.